100% Satisfaction Guarantee
100% Satisfaction Guaranteed! If you are at all dissatisfied with your order, we will do everything we can to make it right. Just contact us at firstname.lastname@example.org.
Please see section 7 for additional information.
1) Acceptance of Terms
Your purchase of any product or services from CanvasPrints.com or it’s subsidiaries or affiliates are subject to this Terms of Sale. This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of CanvasPrints.com services and your use of the CanvasPrints.com Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion. The Terms of Sale is meant to provide general information regarding policies surrounding purchases from the CanvasPrints.com Web Site. The Terms of Service is hereby referenced and thus by agreeing to comply with the Terms of Sale you again agree to comply with the Terms of Service.
2) Content of Your Purchase
The primary value of the CanvasPrints.com Website (Web Site) is the ability for users and potential purchasers ("Users") to create prints and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site. As such, you agree that no CanvasPrints.com employee, employer, officer, owner, agent, or authorized representative is responsible for monitoring the content of the prints or graphics created or uploaded by Users, neither while on the website, nor after purchase and during the production process. You agree that prints that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching, or any other factor that is within the User's Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so. "Realm of Control" refers to any part of a sign that is editable by the User: including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background. While CanvasPrints.com does not review the content of your sign or product, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of CanvasPrints.com that you have violated the Terms of Service or this Terms of Sale, you agree that CanvasPrints.com will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be returned by signed check through the United States Postal Service, postmarked within 30 days of your receipt of notice of cancellation. You also agree that the content of your sign or product does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property, as provided in Paragraph 7.2 of the Terms of Service.
3) Color Reproduction and Matching
CanvasPrints.com sells its products through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view CanvasPrints.com products solely through their computer screens ("Monitors"). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another. Further, computer monitors display images with light and use a standard known as RGB to do so. CanvasPrints.com produces products in a variety of ways (CMYK, PMS, and others) that do not use light. As such, you agree that CanvasPrints.com does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. CanvasPrints.com works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
CanvasPrints.com sells products made out of several different types of materials such as canvas and polyester. You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. CanvasPrints.com only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that CanvasPrints.com is not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site. As an example, you agree CanvasPrints.com is not responsible if the Canvas received by the purchaser is not what the purchaser envisioned Canvas would be. You agree that all products produced and sold by CanvasPrints.com are for novelty purposes only. CanvasPrints.com does not make any claims about the legal compliance or registration of signs, license plates, or any other products sold by CanvasPrints.com or by a CanvasPrints.com affiliate. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of Canvas, Blankets, or other products permitted for your particular use.
5) Uploaded Images
CanvasPrints.com permits users to upload images onto their prints and products through the CanvasPrints.com Web Site or Application. You agree that CanvasPrints.com is not responsible for the quality of the images you upload. You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing. Images are created and stored in a variety of ways, and you agree that CanvasPrints.com is not responsible for ensuring quality images for any image file format available on the Web Site.
6) Production Time
CanvasPrints.com works hard to ensure that orders will be produced and exit the CanvasPrints.com facility within three business days (this excludes holidays and acts of God such as weather preventing safe operations) from the date of order. The date of order is the calendar date of order if the order is placed before 3:00 pm Eastern Standard Time and the next business day after the calendar date of order if the order is placed between 3:00 pm and 11:59 pm Eastern Standard Time. This means that a purchase made at 1:00 pm Tuesday, should be shipped out by Friday of the same week. This production time is not guaranteed and is limited in many ways as discussed in the Shipping Policy. You agree that CanvasPrints.com may take at least 3 business days to produce your order and that it may take longer than 3 business days as laid out in the Shipping Policy. The Shipping Policy is hereby incorporated by reference. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order. Title to your purchased goods shall pass to you at the time CanvasPrints.com deposits such purchased goods with its designated shipper.
If you're in need of the quickest possible turnaround time for your canvas prints, please choose our ‘Priority Production’' option before you checkout.
7) Return and Refund Policy
You agree that CanvasPrints.com guarantees the products it sells are free from manufacturing defects and as such will be good for 90 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to CanvasPrints.com RMA department. Upon receipt of the product or the photograph, CanvasPrints.com will send a replacement of the product or will issue CanvasPrints.com credit for the purchase value of the failed or broken product(s). CanvasPrints.com credit can be used on the CanvasPrints.com website for any purchase. CanvasPrints.com does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a product's failure or breakage is due to a manufacturing defect is within the sole discretion of CanvasPrints.com. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by CanvasPrints.com as to the cause of the failure or breakage.
8) Changes to Your Order
CanvasPrints.com provides many opportunities to review, revise, and cancel the order process before actually placing your order. CanvasPrints.com is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products. You agree that CanvasPrints.com is not responsible for reviewing, revising, or canceling orders, products or images once an order has been placed. A CanvasPrints.com employee, employer, officer, owner, or authorized agent may revise or cancel an order but is not required or obligated to do so. You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.
Should you decide to cancel your order for any reason after it has been submitted please contact our Customer Service team right away. Regardless of when your request is submitted, if any part of your order has been produced by the time your request is handled by our Customer Service team there may be a cancellation fee of 20% withheld from any refund.