Frequently Asked Questions

Question: How fast do you ship?

Answer: If you place your order by 3PM EST, the order will ship same-day or next business day at the latest.


Question: I am an artist and I need the highest quality possible. 

Answer: We print on leading edge technology, our presses cost not thousands of dollars, but millions, we use a fleet of KM-1 UV InkJet Presses. We print all canvases on the highest settings assuring a wider color gamut. If you are an artist that will be placing lots of orders, we recommend going to our artist page and filling out the info to have an artist specialist give you a call.


Question: I got my canvas and the image doesn't look that great.

Answer: This does occasionally happen and it's 99.999% of the time a low resolution image. Our automated customization software tries it's best to warn you if the image won't look great on canvas. Please contact us (info@canvasprints.com // 855-226-8279) and we will do our best to help you resolve the issue. Typically, you'll end up finding a better quality image to send us and we will reprint for free.


Question: Do you offer other wrapping methods asides mirror wrapping?

Answer: Yes we do, we offer any color border, as well as image blur and full wrap, which is great for artists. Please contact us for special accommodations.

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